Customers are fond of bottle filling equipment manufacturers produced by TECH-LONG for its highest quality. From raw materials selection, production to packing, the product will undergo strict tests during each production process. And the quality inspection process is conducted by our professional QC team who are all experienced in this field. And it is produced in strict conformity with the international quality system standard and has passed related international quality certification like CE.
TECH-LONG is proved to be hugely popular in the market. Over these years, we have always been prioritizing customer satisfaction growth. We thus have developed TECH-LONG products that meet and exceed the customer expectation, with which we have achieved lower customer churn, and higher customer retention. The satisfied customers give our brand a positive publicity, helping increase our brand awareness. Our brand now holds important influence in the industry.
Since there is a direct correlation between the repurchasing rate of customers and the quality of customer service, we are trying our best to invest in great workers. We believe what matters most is the service quality the people provide. Hence, we required our customer service team to be a good listener, to spend more time on the problems that customers are really saying at TECH-LONG.