When manufacturing hot fill line, TECH-LONG puts emphasis on the quality control. We let our quality control inspectors protect the customers from defective products and the company from damage to our reputation due to inferior manufacturing processes. If the testing process reveals problems with the product, the inspectors will immediately solve them and make records, thus improve the efficiency of the product.
TECH-LONG has undergone many customers-orientation experiments to offer our clients the best ever solution to outperform their competitors. Hence, many brands have put their strong faith in the cooperation between us. Nowadays, with a steady growth in sales rate, we start to expand our major markets and march toward new markets with strong confidence.
In order to build mutual trust between customers and us, we make a big investment in cultivating a high performing customer service team. To provide superior service, our customer service team adopts a remote diagnostics at TECH-LONG. For example, they provide real-time and effective troubleshooting solution and targeted advice on how to maintain the product. In such ways, we hope to better meet their customers’ needs which previously may have been neglected.